Processing an Order

When an Outdoorly customer places an order for you products, a new open order will be created in the Orders Panel of the merchant dashboard. By default, you will be notified of new orders by email. You can adjust these settings and add additional notification emails in the Settings Panel.

If you connect Outdoorly to your Shopify store, you can fulfill orders directly from your Shopify store. See this page for more information. Otherwise, you can fulfill orders directly from your Outdoorly merchant dashboard.

You can click on an order to access the Order Page. This page shows all of the information needed to pack and ship your products, namely product SKUs and the customer shipping address.

You can print a shipping label on Outdoorly, but we recommend using your own shipping process. Once you have a shipping label, you can click the Add Tracking button (highlighted above) and add the tracking number provided by your shipping carrier. This will mark the order as fulfilled and alert the customer that their products are being shipping. All that’s left to do is ship!

Your payment for the order will be made available in several days. Visit our Getting Paid. help page for more information.